Sykes Home Review: Call Center Work From Home

They could not hold a contract to help keep the center open, which is said because a lot of people went without jobs. We only had one training t o get us started never received any type of up-training not did we ever experience meeting the head business man. Working at Sykes was exciting when I first started back in September As I was reading your comment, I had to grab a banana peel that one of my border collie mixes stole out of the garbage. People can be huge dicks. View All num of num Close Esc.

2, SYKES reviews. A free inside look at company reviews and salaries posted anonymously by employees. "Best benefit is a happy work environment" (in 66 reviews) "Work from home, easy interview, paid training" (in 47 reviews) Glassdoor has 2, SYKES reviews submitted anonymously by SYKES employees. Read employee reviews and ratings /5(K).

Who Is Sykes Home?

That seems to be part of their management style though. Constantly threaten everyone, keep everyone on their toes, and hope that somehow motivates employees to work hard. I've worked in customer service for 10 years unfortunately and this was by far my worst experience. Blow the whole thing up. Your management style will get people to do the bare minimum and nothing more. People who hate their jobs don't go above and beyond, they go somewhere else. Working at home is wonderful although you really do need a quiet enviorment and have to be self-disciplined.

I also had health issues that required time off and they were very reasonable about providing the time I needed. Even with being on the phone all day the job is very lonely as the only way to talk to fellow employees if by typing. There's very little conversation that actually goes on as there's very little down time in this job. The pay is just ok and I've had multiple issue with getting shorted on time.

You need to allow a little more time for personal time I was kicked off after 6 minutes away when I was at the tail end of a Your response will be removed from the review — this cannot be undone.

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Filter Work From Home. Close Your trust is our top concern, so companies can't alter or remove reviews. Pros Work from home, easy interview, paid training. Ratings by category Clear. Found reviews matching the search See all 5, reviews.

Anybody in call center knows it's fast passed. It can't get both hectic and stressful but if you show up and do your requirements you will do just fine. Was this review helpful? My current Sykes position offers competitive pay for the area.

The benefits are not the best. I do not feel like management has all of their employees best interest at heart or has the interest in fairly judging employees abilities to be promoted.

Sykes has come a long way. They are always doing something for the employees, the people are great, good benefits. If you are willing to work and apply yourself, this is the place for you. They are always promoting from within and offer great support to those that want to grow. I loved this job. As time went on, it just wasn't as enjoyable as when I first started.

We had more put on our plate and no incentives to go along with it. I am fortunate that I do not need to work, I want to. I learned alot in this job though and very grateful for that. I was fortunate to have bosses who appreciated me for who I was and what I brought to the table. I loved the customers and the calls. Good memories, hard work. Management is full of passionate people but they work people to the point of burnout.

Work life balance is really lacking to the point that most people on the floor collect attendance marks just to have a day off when they need it. They state the accumulation of Paid-Time-Off as a wonderful perk but neglect to say that the chances of successfully requesting time off is going to be met with nothing but red errors in the logging system.

You will need to plan a day off at least 1 week in advance, or 4 weeks if you want to have a weekend off Despite this, the morale on the call-center floor is actually really good. Team-leaders sit at the end of each row and offer encouragement while monitoring calls. Prizes are given out in the form of a raffle to people free of regulatory errors. Compensation is at a steady Can be fun but always on your neck.

Skilled, Involved and Inspired. Australia China India Philippines. Helping is at the core of our business model. Bring Great Minds Together. We believe in a friendly and fulfilling working environment. Come Grow With Us. We plant the seeds of opportunity, cultivate initiative, and harvest success. Be advised, unauthorized parties may use the name of SYKES in an attempt to solicit fees or information from potential job seekers.

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What I like about Sykes is the work at home convenience, no rushing to work, the comfort of my home, if overtime is approved, I don't have to leave a job to go to another, I am still at home. Sykes Enterprises, Incorporated Reviews by Job Title. Customer Service Representative (2,) Call Center Representative () Agent ()/5(K). 9 SYKES reviews. A free inside look at company reviews and salaries posted anonymously by employees/5(9). SYKES provides business process outsourcing (BPO) services to global leaders. We strive to enhance our client's brands, one customer interaction at a time.


Also, working from home means you WORK from home. You start at your scheduled start time, you have a 10 minute break after about 2 hours, you get a 30 min. unpaid lunch, a 10 min break, then you are off (that is a typical 8 hour shift. Our career opportunities (traditional or work from home) provide rewarding, flexible employment with benefits. Our career opportunities (traditional or work from home) provide rewarding, flexible employment with benefits. SYKES is a place where your passion for service and desire to make a difference can grow into new opportunities. A place. Learn more about Sykes Home and. Call center work from home is a great entry to working from home if you are just getting started. As with any job you may be interested in, consider your goals and decide if the pay, hours, requirements, and other factors will work for you.

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