The links above for each job do not necessarily take us to the job posted. General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records. How are the working hours? Do you have any tactics that you think would help me? Don't take it personally. Get your high school diploma.
Work from home: Customer service Contracting with Liveops as an independent work-from-home customer service agent is great for people who have customer service experience and want flexibility. While customer service is at the heart of every call type, our work-from-home customer service agent opportunities focus on traditional customer care for.
If a customer asks you a question that you're not sure about, say, "I'm not sure why, but let me put you on hold and I'll get the information from my supervisor.
Sorry for the inconvenience. Be polite and courteous. When you're dealing with a customer, they will most likely mirror your attitude. If you act irate or annoyed, there's a good chance that they will return the favor and the interaction will be less than favorable.
If you remain polite and courteous, even in the face of someone who's angry, your energy will affect the way they act. If the customer is initially angry, you can reduce their frustration by staying calm and polite. If you're dealing with an angry customer, you can say something like, "I understand why you're angry, but I'm going to figure it out and resolve the issue. Have patience and be understanding.
Some customers will know precisely what their issue is, and others will ask a lot of questions. Regardless of the knowledge of the client, you must have patience. If they are a new customer and haven't used your product, there's a chance that they don't understand how to use it, or don't know your company's policies. Make sure to explain everything so that they can walk away satisfied with your interaction. If the customer is new to your product say something like, "I totally understand how frustrating it can be.
I'm going to help you figure this out. If you have a file on the person and they are a brand new customer, make sure to have extra patience with them. Don't take it personally. Sometimes a customer will vent their frustrations on you and it can affect your emotions. Taking customer anger personally can put you in a negative space and make your day harder. A defective product could have unforeseen consequences, which can put customers in a bad mood.
Channel your emotions so that you can better serve the customer instead of getting upset. I'll do my best to help you. Maintain a healthy work-life balance. If you are working too many overtime hours or are on call frequently, it could increase your stress and have a negative impact on your health. Remember to separate your work from your home life and leave work at your office. Bringing the stress and anxiety home with you can deteriorate your own well-being and relationships with family and friends.
Take your vacation time and make sure to plan something that you can enjoy. Maintain a healthy diet. Eating unhealthy things like fast food everyday will reduce your focus and limit your concentration. Eat healthy during the day.
If there isn't anywhere healthy to eat around you, consider making your lunch and bringing it to work. Foods that help boost concentration and efficiency include, beets, broccoli, green leafy vegetables, salmon, and walnuts. Talk to your supervisor for help. If the stress of the job is having a negative impact on your life or relationship with others, it's a good idea to talk to your supervisor. They may be able to relocate you to a different department that could be less stressful or reduce the amount of work that they expect from you.
Supervisors may also have additional techniques or strategies to help you become more efficient or minimize your stress. There's a good chance that if you are having problems coping with the work environment that your colleagues are experiencing similar things. You can say something like, "I'm doing my best, but I can't seem to get everything accomplished and it's making me a bit stressed. Do you have any tactics that you think would help me? A customer service representative must have good interpersonal and communication skills, as well as strong phone, computer, and data entry skills.
They must also be able to stay calm and professional at all times, especially when dealing with an irate customer. Not Helpful 2 Helpful It means going above and beyond the call of your job to ensure that the customer walks away fully satisfied. One example of this is a customer who calls with a question about hardware, but walks away with a fuller understanding over the entire product.
This would be going the extra mile. Front desk people are the first people you see when you walk into a business. Customer service people work with customers to resolve problems.
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Sales Occupations In other languages: Ein Kundendienstmitarbeiter werden Print Edit Send fan mail to authors. Thanks to all authors for creating a page that has been read , times. Live Chat Hospitality Experience. What is the vacation policy like? How many vacation days do you get per Always wants to work with Arise? Or Simply want a legitimate stay at home? You may also contact the office directly at Hollywood, Florida - Multi Health Staffing agency.
Customer Support Agent remote work from Portland. Why work on the GetFeedback team? Your day to day work in this role would mean answering customer questions Getfeedback - Portland, Oregon. Telephone, chat , e-mail or other methods as necessary. In fact, many of our site directors and operations managers began as customer service agents themselves!
Talking to customers over the phone, email or chat to Also get an email with jobs recommended just for me. We provide customer management solutions that create insanely great experiences for our clients, customers, and colleagues. Customer Service Representative salaries in United States.
Based on , salaries. Customer Service Representative salaries by company in United States. Every day, thousands of employers search Indeed. Apply to jobs on the go. Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.
Skip to Job Postings , Search Close. Upload your resume Sign in. Upload your resume - Let employers find you. Sponsored - save job. Capital One 6, reviews. Sponsored by The Auto Club Group - 3 days ago - save job. NCL Corporation reviews. Minimum 1-year customer service experience. Deliver superior customer service while identifying, meeting and exceed customer expectations Customer Service Microsoft Office.
General duties of the Customer Service Representative:. Be a part of an international language service provider!
Customer Service Representative salaries in Remote Learn more about working at Telelanguage Telelanguage questions about work, benefits, interviews and hiring process: How long does it take to get hired from start to finish? What are the st What tips or advice would you give to someone interviewing at Telelanguage? Accurately respond to customer inquiries through instant messaging software
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Technical Support Representative Work at Home Technical Support Representative Work at Home. 4w 4 weeks ago Never miss the latest Work From Home Customer Service Jobs Your Email. Alert Frequency. Alert Frequency. Daily. Weekly. Create Job Alert. You can cancel job alerts at any time. Instead of working in a traditional call center environment, our Convergys Work At Home program hires customer service agents who work directly from home. We have three basic types of work for home positions; all are required to provide customer service support. Customer service representatives are employed in nearly every industry. Representatives usually work in an office setting, but working from home is also possible in some rubikontech.cf experience in related occupation: None.
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