In South America, Europe and Asia, you are required to work 20 hours per week during normal business hours. From the link provided, there is detailed information regarding the application and hiring process. Without this information, consideration for an interview will not be given. Not a week into training for home CCR and besides that fact that the trainers are rude and impatient and don't like to answer questions to help you learn, I found myself with a lot of questions and hearing others being disregarded made me afraid to ask for help if needed and ultimately figuring things out on my own off my notes. I was fired for my long call times in spite of my very low callback rate.
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I quit because my children were getting older and I did not want to have to make them be quiet in their own home. The hours were flexible and the management was great. Great job for a homebody. The company is great! You work from home answering calls that come in, and you have a scheduled week. They offer insurance and good pay for this type of job. Is a very good job but can become very stressful with the different weather situations. Did get to meet different people whom I have managed to keep in touch with and learned something new.
Learned alot working at Calleys,Changing customer tires and doing minor mechanic work on vehicles as needed. Fun place to work. Its like having your own business. This is one of the better jobs that I have had, What makes it so great is that I get to do it from home. I don't have to worry about gas prices, purchasing lunch or getting dressed for work and most of all no traffic. The hardest thing about this job is helping some customers troubleshoot their equipment when they are not tech savvy.
Answer phones as they continue to come in and help customers trouble shoot why they are not getting programming or why their bill is so high. I have never been treated the way this company treated me. The trainers are rude and dont know what they are doing. They treated us like children. I sat through 3 weeks of training 10am-7pm, drove my daughter 30 minutes away to a babysitter every morning and picked her up every night so i could have a silent work environment.
I did well on my tests and was learning. I have never dealt with a company so unprofessional in my life. I am typing this in anger of course because this just happened last night, I am still in utter shock and disbelief. I have bent over backwards for this job as I always would being I am a hard working single mother. I have been working from home for years and I have never in my life been so stressed and upset everyday how those trainers treat people. I bet anything they have a huge turnover with employees and that says alot about a company.
The account I was on was very unethical. Ethics, ethics, ethics is what they preached during training. It was brought to the attention of the trainer that a few of the people were cheating on exams And seemingly, nothing happened to them. Shady sales practices, shoddy troubleshooting tools. And the Citrix program they were using was always dropping, usually right in the middle of a customer call. My fellow trainees were great There was indeed 6 weeks of training, but they tried to cram 1 year of training into6 weeks.
The job was advertised as a tech job Management had way too much on their plate to adequately assist new employees. Fair atmosphere in all possible observations. Get to work, clock in at my cubicle, take phone calls all night till the end.
The breaks were the same time every day, the lunch was the same time everyday, very structured environment. The best job I've ever had. I learned everything i know about connecting up electronics and tv systems.
The path to success was given before I was even fully hired. It was very obvious to each worker how they would become great in this environment. The ONLY reason that i don't work there is because i had a offer to go to school in north carolina for free. Not a week into training for home CCR and besides that fact that the trainers are rude and impatient and don't like to answer questions to help you learn, I found myself with a lot of questions and hearing others being disregarded made me afraid to ask for help if needed and ultimately figuring things out on my own off my notes.
The order that they teach you the material is not conducive to effectively learning the job. They teach by making you look in their system like a scavenger hunt which wastes time instead of teaching you "how to" then going over it to be sure you learned it.
I was told that if I leave my desk for anything outside of breaks and lunch that I would be reprimanded and my scores marked down. This all came from the ten seconds it took me to answer my door. They're not realistic about the needs and responsibilities of people working out of your home. They were mean, rude and very disrespectful.
When you work in a callcenter and have to step away from your desk for a short moment you are allowed that without consequences. This company is VERY unrealistic and unconcerned with the employees' needs. Good Luck on your job search. People were working there not because they knew what they were doing, but because they had been there so long. Hopefully Asurion is bringing back data-driven strategies and more nimble and flexible operations.
Hard to follow guidelines that cause customers to very upset. Let employees talk to the customers instead of always reading a script.
I got to help customers understand and show them how to use there cable the correct way, and enjoy it. I did not like the rudeness I had to put up with through out the day, but as long as I could get them to understand, that's all that mattered. You shouldn't have sold out to Asurion. Good environment, very involved in community, excellent benefits. Worked at home, no commute no wardrobe expense etc.
Horrible supervisors, low pay, angry callers and a lot of stress. Very high turnover, they do not want to ever give raises so they fire most people at one year and start over.
Don't make the employees handle everything from tech support to billing. Train them well at one or two specialties. Your response will be removed from the review — this cannot be undone.
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Follow Add a Review. Close Your trust is our top concern, so companies can't alter or remove reviews. Pros Being able to work from home and having a schedule to choose from. Cons Really there were no cons. Flag as Inappropriate Flag as Inappropriate. Pros Met some really cool people, recognition for fields you excel in, great team based environment. Cons Focuses more on call time than content, pushes hard for email fulfillment. Advice to Management Focus more on what the call accomplishes than how long it takes.
Join the New Corp team. See Our Latest Jobs. Cons technical support was very hard becauase the people who called had not even the knowledge to work a tv, calls are back to back. Cons Company NEW got too comfortable and new competition and changing marketplace started to cause lots of issues.
Advice to Management Hopefully Asurion is bringing back data-driven strategies and more nimble and flexible operations. Pros Work from home job Flexible schedule. Cons Hard to follow guidelines that cause customers to very upset.
Advice to Management Let employees talk to the customers instead of always reading a script.
Newcorp Employee Reviews. Job Title Location. See reviews about: Work-Life I have done many work at home jobs and decided to try NEW Corp. I went through the interview, computer check, ordered a new home phone line and headset. They said sorry you have to call on your land line phone if you can get it fixed within 2 hours! REally?? So I 3/5(24). NEW Corp Employee Reviews. Review this company. We would work 4 hours on 4 hours off and then back to 4 hours on. When you have small children it was impossible. Having to work every weekend and holidays became an issue as well. Pros. Free DirecTV Service. Work at Home; See more NEW Corp reviews by location/5(33). Where is Convergys Work At Home hiring from? I can work my hours whenever I want. I can put my customer on hold while I run to the refrigerator to grab a quick snack. USA NM Work-at-Home, New Mexico, United States (Note: We are hiring from the entire state, not just one city or region.)Your future is rubikontech.cf rubikontech.cf’re.
Average hourly pay for New Corp Work-at-home Customer Service Representative: $ New Corp Work At Home Customer Service Representative Hourly Pay. 3 The typical New Corp Work At Home Customer Service Representative salary is $ Work At Home Customer Service Representative salaries at New Corp can range from $10 - $ It has merged with several companies over the years, including NEW Corp, which offered similar services and also had a work-at-home division. Types of Work at Home Opportunities: While some of its call center positions are in offices, Asurion offers full- and part-time Home Call Center Jobs in customer service as well. Being able to work from home and having a schedule to choose from. I could work in my pjs if I wanted to. They had a great support system. Glassdoor has 57 New Corp reviews submitted anonymously by New Corp employees. Read employee reviews and ratings on Glassdoor to decide if New Corp is right for you. Glassdoor. About Us; /5(57).
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